FAQs

All our product prices include all taxes, including VAT, handling fees and logistics costs. Free delivery is available to most EU countries.
⚠️Please note that some remote areas may incur additional shipping costs, which will be displayed on the checkout page before confirming the order. We do not provide tax refund services.

Currently, we apply a uniform tax-inclusive price to all customers, both individuals and professionals.
Any order is deemed to accept the final price including all taxes and charges (TTC).
We do not provide tax refunds or VAT refunds. Thank you for your understanding.

Our prices are inclusive of all taxes and are mainly for individuals.
If you are a company registered in the EU (excluding Germany) with a valid VAT number, please contact us before placing an order. We will create a dedicated B2B order for you and provide you with a 0% VAT invoice if the relevant conditions are met.
Important note: If you do not contact us before ordering, the invoice will include VAT by default and the VAT cannot be modified or refunded.
We do not provide tax refunds or VAT refunds. Thank you for your understanding.

The prices of all our products include all taxes, including VAT, handling fees and logistics costs. Free delivery is available to most EU countries.
Please note that some remote areas may incur additional shipping costs, which will be displayed on the checkout page before confirming the order. We do not provide tax refund services.

Lithium iron phosphate battery refers to a lithium-ion battery with lithium iron phosphate (LiFePO4) as the positive electrode material. Using lithium iron phosphate batteries means that even after 3500 charge and discharge cycles, the battery can still maintain more than 85% of its original capacity. In addition, its durability is about 6 times higher than that of ordinary batteries, with higher safety, longer service life, stronger high temperature resistance, and lower cost.

The full name of BMS is battery management system. It is used for real-time monitoring of battery parameters, fault diagnosis, short circuit protection, leakage monitoring, display and alarm, and selection of charging and discharging modes. The highest level of safety can be achieved by using BMS, and BMS is also used in electric vehicles. Since BMS has protection functions such as overvoltage and undervoltage protection, overheating and low temperature protection, overload protection, short circuit protection, etc., even beginners can use it with confidence.

UPS is an uninterruptible power supply with an energy storage device, which is mainly used to provide uninterruptible power supply for certain devices with high requirements for power supply stability. UPS function helps to avoid the inconvenience and loss caused by power outages. On the other hand, using an uninterruptible power supply system can provide users' equipment with a stable power voltage, ensuring the normal operation of the equipment and extending its service life.

A pure sine wave is an alternating current (AC) waveform that presents a smooth and uniform curve with equal voltage amplitude and constant waveform spacing. This allows you to use any household appliance or power tool without any problems, just like using an electrical outlet at home. In addition, it produces a low level of noise, which can avoid placing a load on delicate equipment or shortening the service life of the appliance.

A portable power station is a device that stores electrical energy for redistribution at a later time. It can be charged from renewable energy sources such as solar energy, or plugged into an electrical socket. It can power electronic or electrical devices while on the go or during a power outage.

The charging time of a portable power station depends on its capacity and the power source used. If charged from an electrical socket, the AFERIY 2001A takes only 1.8 hours. If charged from a solar panel, it depends on the intensity of sunlight and the power of the solar panel.

The length of time a power bank can last depends on its capacity and the power consumption of the device it is connected to. Typically, a 100Wh power bank can power a laptop for about 2 to 3 hours.

Portable power stations are usually designed to power electronic devices such as laptops, smartphones, lamps or fans. Some portable power stations can even power refrigerators.

Portable power stations are usually lightweight and easy to transport. AFERIY's portable power stations usually come with handles or straps for easy transportation.

Portable power stations are usually quiet because they are battery-powered and do not require a motor to operate.

The energy storage of a portable power station can last for several months, but this depends on the quality of the battery. It is recommended to charge the portable power station regularly to prevent the battery from completely discharging.

Portable power stations are usually safe to use. They are equipped with safety features such as BMS to prevent overcharging and short circuits.

Yes, portable power stations can be used outdoors because they are usually waterproof and dustproof. Therefore, they are perfect for outdoor activities such as camping or sporting events.

A portable solar generator is a device that uses solar energy to generate electricity. It is equipped with solar panels and batteries to store the generated electricity.

The working principle of a portable solar generator is to capture solar energy using solar panels and convert it into electricity. This electricity is stored in the generator's built-in battery and can power electronic or electrical devices.

The charging time of a portable solar generator depends on its capacity and the power of the solar panel. For example, the charging time of the AFERIY 1201A portable solar generator is 3 to 4 hours.

The use time of a portable solar generator depends on its capacity and the power consumption of the connected device. Generally speaking, a 500Wh portable solar generator can power a refrigerator for about 6 hours.

Yes, a portable solar generator can be used to power electronic or electrical devices during a power outage.

Portable solar generators are usually quiet because they do not have an internal combustion engine.

AFERIY portable solar generators come with a handle or strap for easy carrying. They are very lightweight and compact.

A portable solar generator can be stored for months without being used. It is recommended to charge it every 3 to 6 months to extend the battery life.

Yes, a portable solar generator can be used outdoors.